Last updated: 11 August 2026

This Privacy Policy explains how personal data is handled when you visit rentgomallorca.com (the “Website”), contact us or use the car rental booking tool available on the Website.

1. Who We Are

RentGo Mallorca is an independent car rental comparison and affiliate website. We do not own vehicles, provide rental cars or operate a rental office. Bookings are completed through our booking partner, Localrent, and the selected local rental supplier.

2. Information We Collect

We may collect the following information directly through the Website:

Your name, email address, booking number and message when you contact us.
IP address, browser, device and basic technical information.
Pages visited, traffic source and Website interactions.
Affiliate referral and booking-conversion information.

Please do not send passport copies, driving licence images, full payment-card details or other sensitive information through our contact form or support email.

3. Booking Information

The booking tool on this Website is provided by Localrent. When you search for a vehicle or make a reservation, your booking and payment information is submitted directly to Localrent and the selected local rental supplier.

This information may include your name, contact details, rental dates, pickup location, flight information, driver details and payment information.

RentGo Mallorca does not directly receive or store full payment-card details, passport copies or driving licence copies submitted through the booking tool.

Please review the Localrent Privacy and Cookie Policy before completing a booking.

4. How We Use Information

We use information collected directly through the Website to:

Respond to enquiries and provide booking-related support.
Operate, protect and improve the Website.
Understand how visitors use the Website.
Measure referrals and completed bookings.
Prevent spam, fraud and technical misuse.
Comply with applicable legal obligations and handle legal claims.

Depending on the purpose, processing is based on steps taken at your request, legitimate interests, legal obligations or your consent. We do not sell personal information collected directly through the Website.

5. Analytics and Cookies

We use strictly necessary cookies for Website functionality, security and remembering your privacy choices. With your consent,
we may also use Yandex Metrica to understand Website traffic and improve our content.

Yandex Metrica may process technical and usage data, including device and browser information, approximate location, visited pages and Website interactions. Optional analytics remains disabled until you actively accept it. Continuing to browse the Website does not constitute consent.

You can reject optional cookies or withdraw your consent through the Website’s cookie settings. For more information, see the Yandex Metrica GDPR information.

6. Sharing of Information

Information may be shared only where necessary with:

Website hosting, security and technical service providers.
Email and contact-form service providers.
Yandex Metrica, when analytics consent has been provided.
Localrent and the selected local rental supplier.
Professional advisers, insurers or payment providers where relevant.
Public authorities when disclosure is required by law.

Each booking partner and rental supplier processes personal data according to its own privacy policy and legal responsibilities.

7. International Data Transfers

Some service providers and partners may process information outside the European Economic Area. Where required, international transfers are protected by an adequacy decision, the European Commission’s Standard Contractual Clauses or another safeguard permitted by applicable data-protection law.

8. Data Retention

We retain personal data only for as long as reasonably necessary:

Contact and support messages are normally retained for up to 12 months after the enquiry is closed.
Technical and security logs are normally retained for up to 90 days, unless a longer period is required to investigate an incident.
Analytics data is retained according to our Yandex Metrica settings.
Affiliate and transaction records may be retained for accounting, dispute-resolution and legal purposes.

Localrent and local rental suppliers determine their own retention periods for booking information collected by them.

9. Your Rights

Under applicable data-protection law, including the GDPR where it applies, you may have the right to:

Request access to your personal data.
Request correction or deletion of your data.
Request restriction of processing.
Object to processing based on legitimate interests or for direct marketing.
Withdraw your consent at any time.
Request a portable copy of certain data.
Submit a complaint to the relevant data-protection authority.

To exercise a right relating to information collected directly by RentGo Mallorca, email [email protected].
For information submitted during a booking, contact Localrent or the local rental supplier shown in your booking confirmation. You also have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD) or another competent supervisory authority.

10. Data Security

We use reasonable technical and organisational measures to protect personal data from unauthorised access, loss, alteration or misuse. However, no online system can be guaranteed to be completely secure.

11. Third-Party Websites

The Website contains links and booking tools operated by third parties. Their services are governed by their own privacy policies. We recommend reviewing those policies before submitting personal information.

12. Children’s Privacy

The Website and car rental services are not intended for children. We do not knowingly collect personal information directly from children. Minimum driver-age requirements are shown in each rental offer.

13. Changes to This Policy

We may update this Privacy Policy when our Website, partners or legal requirements change. The latest version will be published on this page with an updated revision date.

14. Contact

For questions about this Privacy Policy or personal data collected directly through the Website, contact:

RentGo Mallorca
Email: [email protected]

For an existing reservation, vehicle pickup, booking changes, breakdown or roadside assistance, please contact Localrent or the local rental supplier using the details in your booking confirmation.